Service Recruitment Consultant
This role is perfect for someone who has recently left University or has retail/bar experience. We would also be interested in candidates who have been in Customer Service positions or Sales.
Details about the role:
* Generating new business through speculative calls
* Account Management
* Matching candidates to job roles
* Interviewing and registering candidates
* Providing interview and CV advice
* Using sales, business development, marketing techniques and networking to develop a database of active clients.
* Build & develop relationships with clients both remotely and on site when necessary.
* Day to day management of assigned clients including developing an excellent understanding of client companies, their industry, what they do, their work culture and environment.
* Offer the client alternative solutions to their recruitment issues, for example, different grades of qualification, job descriptions, skill mix, salary guidelines.
* To take detailed job requirements from clients, being sympathetic to their needs, identifying and understanding their requirements so providing swift and appropriate solutions.
* Advertise vacancies appropriately by drafting and placing adverts in a wide range of media (e.g. websites and social media).
* To assist with client and internal documentation as required for contracts / service level agreements.
* Structure the working day/ week to include client management, business development and sales calls to meet and or exceed agreed KPI's and targets.
* To search, identify, source, vet and clear suitable candidates for client vacancies.
* Visit for clients as required.
* Manage the candidate through the recruitment process, briefing the candidate regarding responsibilities, salary, benefits of the role, company culture. Prepare suitable candidate CV's and related correspondence for clients. Schedule interviews and provide candidate interview feedback. Negotiate pay/ salary rates and finalise job offers between clients and candidates.
* Provide, where appropriate advice to both client and candidates on current market rates, training and career development.
* To investigate and take appropriate action in relation to any concerns or dissatisfaction in relation to the service provided.
* Review recruitment policies to ensure effectiveness of selection techniques and recruitment programmes.
* Compile relevant performance reporting and updates. Participate in regular branch meetings.
You will require the following:
* Excellent communication skills both oral and written.
* Exemplary telephone manner when answering candidate or client queries.
* Accurate recording of all information from the clients.
* Communication within the team and promotion of other Recruitment Consultants jobs nationwide.
* Accurate recording of the candidate's skills and requirements.
* Tact and diplomacy when dealing with complicated/complex clients and candidates.
* The ability to prioritise work on a day-to-day basis and plan week/ month to achieve KPI's / targets.
* Maintain contact with client and candidates for specific placements as delegated.
* Understand and fully utilise company IT technology and systems.
* Self starter & motivation to succeed
* Team player
* Excellent sense of humour
* A calm even temperament.
* The ability to accept constructive criticism, in the spirit to which it is intended, i.e. to motivate.
* The ability to feel comfortable in raising departmental issues with the line manager
* Confidence in ones individual knowledge to practice
Qualifications and experience:
* Good organisational and time-management skills
* Strong IT skills
* Confident / assertive
* Good telephone manner
* Self motivated
* Well presented with a professional manner
* Team player
* Desire to learn and progress, keen and enthusiastic with an excellent sense of humour
Please apply to this advert if you think that you are suitable for this role or alternatively please call Lauren McKie on 01159485780
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