Customer Service Co-ordinator

England, Suffolk, Ipswich
11 Jan 2017
08 Feb 2017
Rebecca Hodgetts
Customer Service
Contract Type
Full Time

We are currently working on behalf of one of our clients assisting them in the recruitment of a customer services coordinator to work within the Shipping and logistics industry.
The customer services coordinator will be acting as the focal point for all customer service enquiries; building relationships & retaining customer preference for the business.

You will need to deliver service excellence through the management of the customers accounts and will need to understand all of the specific requirements of customers. Have a good understanding of how to Identify customer booking patterns and be able to pro-actively engage with customers, maintaining and managing the companies and customers exceptions at all times.

The ideal candidate for this role will be keen and motivated to represent our client and be looking for a progressive and rewarding role within a longstanding and well established company. This role would suit a driver as the public transport to the location just outside the town centre is difficult to get to via public transport.

For more information on this role please contact our Permanent recruitment consultant Becky with an updated CV.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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