Customer Service Advisor

Recruiter
Location
England, North Yorkshire, Tadcaster
Salary
£15000 - £18000 per annum + Health Care+ANUAL BONUS
Posted
11 Jan 2017
Closes
08 Feb 2017
Ref
CG230892
Contact
Charley Gilpin
Function
Customer Service
Contract Type
Permanent
Hours
Full Time
An opportunity has arisen in our Customer Service Centre at our Head Office in Tadcaster for a Customer
Service Centre Advisor.
You will be responsible for taking inbound technical service calls from publicans and people working in the
licensed trade who require immediate assistance with their beer dispense equipment. As their first point
of contact, you will be approachable, helpful, and provide a high level of customer service at all times.

Our calls are not about quantity but quality. Not only will you log calls for customers if they need technical
assistance but we will also provide you with comprehensive training on all aspects of beer dispense
systems to enable you to provide instant technical advice to callers to assist them in diagnosing simple
problems themselves

We are looking for someone who is:

self-motivated, enthusiastic and confident;
able to demonstrate excellent Customer Service skills;
an excellent communicator with a good telephone manner;
PC literate and not afraid of using systems during real time conversations with customers;
able to demonstrate resilience and flexibility in a fast paced environment.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Apply for Customer Service Advisor

Already uploaded your CV? Sign in to apply instantly

All answers are required

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on myfuturerole.com you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.