Customer Service Advisor,Inbound Sales,SK1 2GT

Recruiter
Location
England, Greater Manchester, Stockport
Salary
£8.25 per hour
Posted
11 Jan 2017
Closes
08 Feb 2017
Ref
CTRAJP00001845
Contact
Sarah Gillan
Function
Customer Service
Contract Type
Contract
Hours
Full Time
This is an exciting opportunity to join one of the UK's leading Energy Institutions as a Customer Service Advisor Administrator on a 4-5 month temporary on-going basis with a view of permanent in Stockport SK1 2GT.


The role offers an attractive pay rate of £8.25 per hour, Full Time.

Must be available to work between the hours 8am - 8pm

We are looking for candidates with Customer Service Call centre experience skills and great attention to detail.

This role is all about handling contacts from all types of Installations customers in the most professional, effective and efficient way, while complying with all the required quality standards.

As a Customer Service Advisor, you'll carefully listen to and understand customer needs to provide consistently high quality and reliable customer service and consistency across the organisation.
You'll carefully listen to and understand customer enquiries and will apply Company values in all day to day activities.

You'll effectively and accurately promote Company products and services to tailor to customer needs and enhance the customer experience and loyalty.
You'll need to take ownership to resolve routine customer dissatisfaction to ensure effective service to the customer, making appropriate decisions in terms of escalations.

You'll need to handle contacts efficiently, controlling content to optimise business profitability. In this role, you will adhere to competence and training procedures and to company and department standards, policies and procedures.

To be considered for this exciting position, please email your CV in the first instance. Please note that if you are successfully put forward for a role you will need to be able to supply valid Proof of Identification at the start of the recruitment process.

Consultant: Sarah Gillan
Telephone: 01782 478077

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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